英语对话投诉
Ⅰ 20分 求英语情景对话`酒店投诉
20分 求英语情景对话`酒店投诉
人物:经理( hotel manager),客人(guest)`
G; May I speak to the hotel manager please?
M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?
G: Hi. My name is lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.
M: I am sorry to hear that. Could you tell me exactly what it is all about?
G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.
M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.
G: Thank you for your attention in this matter .I really appreciate that.
M: Gould you give me a number that I can reach you?
G: 123-456-789
M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!bye!
G:bye!
Ⅱ 怎样应对投诉 英语口语对话练习
一、要有正确的学习态度
1.要勤学苦练。学英语没有捷径可走,要真正掌握英语,达到运用自如的程度,非下苦功夫不可。下苦功夫就是要进行大量的听、说、读、写训练,使各项技能达到纯熟的地步。语言知识应该了解,但不下苦功在听、说、读、写上练习,仅靠死记硬背一些孤立的单词、一些语法条条,是很难掌握英语这一交际工具的。应该是Learning English而不是Learning about English。就像学游泳、跳芭蕾舞一样,对其理论掌握再好,不通过反复训练是永远也学不会的。
2.要持之以恒。学习英语既然是练功夫的过程,就并不是那么轻松。要不怕困难,坚持学习。学如逆水行舟,不进则退,最忌“三天打鱼,两天晒网”。要日积月累,付出长期的努力。人贵有志,学贵有恒。
二、要掌握正确的学习方法
1.要过语音关。语音是学习英语的第一关。不掌握正确的发音,就不敢大声朗读和对话,句子不能上口,后续的训练就难以进行。要仔细听老师的发音和录音带,大胆实践,反复模仿,对比纠正。不要怕出错。对中国学生来说要达到发音完全正确并非一日之功,要有信心,有耐心就一定能够成功。
2.注意英语和汉语的区别。英语和汉语是两种不同的语言系统。如英语语音中的短元音、辅音连缀,以摩擦音、破擦音收尾音节等在汉语中都没有。英语有形态变化,如名词复数变化、动词时态变化等,而汉语基本上没有。英语语法和句子结构同汉语也存在着一些差异。中学生的汉语习惯已相当牢固,对英语学习有一定的干扰作用。从一开始就要养成良好的习惯,不要用汉字注音,不要用汉语句子套用英语句型。一旦通过大量的阅读,养成用英语思维的习惯,并产生英语语感,就会逐步减少犯“中国式英语”的错误的机会。
Ⅲ 处理酒店投诉英语情景对话及语句都有哪些
想要处理的酒店投诉英语情景对话及语句如下:
1.
I'm sorry to hear that, madam.
听到这件事我们真是很抱歉。
2. I'm sorry,it's the policy of our hotel. I hope you will understand.
对不起,我们店也有这个规定,希望您能理解。
3. I'm terribly sorry, madam. I'll attend to it at once.
非常抱歉,女士,我马上就去处理。
4. Mr. Smith, we are sorry to have kept you waiting.
史密斯先生,实在对不起,让您久等了。
5. I'm awfully sorry for that. I'll speak to the manager and he'll see to it right away.
实在对不起。我会报告给经理,他会马上处理的。
6. Sorry, sir. I have advise you not to do so. It's against our regulations.
对不起,先生,去劝您别这样做,这违反我们的规定。
7. I'm sorry to hear that. We do apologize for the inconvenience. I'll have the shower fixed, the tub cleaned, the floor dried and toilet items sent to your room immediately.
我很抱歉给你造成的不便。我会找人把淋浴修好的,把浴盆擦干净,地板擦干,并尽快把浴室备品给您送到房间。
Ⅳ 急求一篇两人英语对话 关于电脑投诉的
A: Excuse me, sales manager, I bought a computer from your shop a week ago and now it had several problems. B: What are the problems? A: There's no sound coming out, and when I started the computer, it goes black. B: Oh! Really! I am so sorry, I will check it carefully for those problems and, if necessary, I could replace the computer with a new one. A: Thank you, but please do fix it, I wanted this computer badly and I won't allow another one in. B: Hmmm... Let me see, your screen is broken, probably from a direct hit or strong light. Did you placed it near a direct light? A: Yes, I placed it near an open window, I didn't know I shouldn't! Would you be able to fix it? B: I suppose so, please just wait for half an hour. A: Okay, I will come back at five. B: Thank you for your patience, here's my phone number, if any problems exist on your computer, you can phone me. A: All right! Thank you! B: No problem. 够不够?不够我可以加,很开心帮到你。
Ⅳ 关于商品质量投诉的英文情景对话
"where is your boss?I'll complain!"
"I am the boss. what can I do for you."
"look, this is what you have done. How dare you name yourself a laundry expert?"
"I'm so sorry!I just forget to ask my employees not to wash ropes.
"Good, but the most important thing is what I brought here is a sheet!"
Ⅵ 关于酒店投诉的英语对白
人物:经理( hotel manager),客人(guest)`
G; May I speak to the hotel manager please?
M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?
G: Hi. My name is lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.
M: I am sorry to hear that. Could you tell me exactly what it is all about?
G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.
M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.
G: Thank you for your attention in this matter .I really appreciate that.
M: Gould you give me a number that I can reach you?
G: 123-456-789
M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!bye!
G:bye!
Ⅶ help !关于投诉的英语对话…
“i wanna make a complain about my garment shrank after being drycleaned at your shop.”一般干衣店的人都会问你之前有没有注意到衣服上面的“washing instruction"?哪怕你没有,你也不用怕,因为据我知道都是干衣店的责任,在接单的时候会检查或者问你是否注意上面的干洗标签? 能否干洗?你也可以反问他们:“ im sure its your job to read all the washing instruction labels before wash?"如果他们仍然没法给你满意答案,你可以说“i am not happy about your service at all, can i speak to your manager? i want my compensation!" 呵呵 GOOD LUCK
Ⅷ 求英语对话一篇——酒店投诉处理,一名接待员,一名客人,投诉时经理不在酒店
客人:Hey,waiter,come here.
嘿,服务员,过来.
服务员:What is the matter,sir?
怎么了,先生?
客人:I have a complaint.Please ask your manager here.
我要投诉,找你们经理来.
服务员:Sir,is there anything unsatisfying?
先生,有什么地方不满意吗?
客人:Look at the soup,there is a fly floating over it.
看这汤,上面漂着一只苍蝇.
服务员:That is impossible,I have checked it carefully.
不可能啊,我仔细检查过了呀.
客人:Anyway,I want to see your manager.
不管怎样,我要见你们经理.
服务员:OK,I go to find our manager.
好,我去找经理.
客人:I need you give me a reasonable explanation.
我需要你们给我个合理的解释.
服务员:We will,please wait a moment.
会的,请稍等.
Ⅸ 关于投诉的英语对话
⊙﹏⊙b汗 http://..com/question/156998258.html
Ⅹ 求帮忙写一篇英语情景对话 关于东西有质量问题的一个投诉电话 时长3分钟的 高分悬赏啊
Excuse me, I have some problems,can you help me?
With pieasure and what is you problme?
I bought the watch two days ago ,however, it does not work.
Does it break up or lose the power ?
It is impossible.can you repair it?I need it for my test.
Ok,we will try our best to repair it.
Thanks a lot.
好像来有点源短,你自己在扩充一下吧