英語對話投訴
Ⅰ 20分 求英語情景對話`酒店投訴
20分 求英語情景對話`酒店投訴
人物:經理( hotel manager),客人(guest)`
G; May I speak to the hotel manager please?
M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?
G: Hi. My name is lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.
M: I am sorry to hear that. Could you tell me exactly what it is all about?
G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.
M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.
G: Thank you for your attention in this matter .I really appreciate that.
M: Gould you give me a number that I can reach you?
G: 123-456-789
M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!bye!
G:bye!
Ⅱ 怎樣應對投訴 英語口語對話練習
一、要有正確的學習態度
1.要勤學苦練。學英語沒有捷徑可走,要真正掌握英語,達到運用自如的程度,非下苦功夫不可。下苦功夫就是要進行大量的聽、說、讀、寫訓練,使各項技能達到純熟的地步。語言知識應該了解,但不下苦功在聽、說、讀、寫上練習,僅靠死記硬背一些孤立的單詞、一些語法條條,是很難掌握英語這一交際工具的。應該是Learning English而不是Learning about English。就像學游泳、跳芭蕾舞一樣,對其理論掌握再好,不通過反復訓練是永遠也學不會的。
2.要持之以恆。學習英語既然是練功夫的過程,就並不是那麼輕松。要不怕困難,堅持學習。學如逆水行舟,不進則退,最忌「三天打魚,兩天曬網」。要日積月累,付出長期的努力。人貴有志,學貴有恆。
二、要掌握正確的學習方法
1.要過語音關。語音是學習英語的第一關。不掌握正確的發音,就不敢大聲朗讀和對話,句子不能上口,後續的訓練就難以進行。要仔細聽老師的發音和錄音帶,大膽實踐,反復模仿,對比糾正。不要怕出錯。對中國學生來說要達到發音完全正確並非一日之功,要有信心,有耐心就一定能夠成功。
2.注意英語和漢語的區別。英語和漢語是兩種不同的語言系統。如英語語音中的短母音、輔音連綴,以摩擦音、破擦音收尾音節等在漢語中都沒有。英語有形態變化,如名詞復數變化、動詞時態變化等,而漢語基本上沒有。英語語法和句子結構同漢語也存在著一些差異。中學生的漢語習慣已相當牢固,對英語學習有一定的干擾作用。從一開始就要養成良好的習慣,不要用漢字注音,不要用漢語句子套用英語句型。一旦通過大量的閱讀,養成用英語思維的習慣,並產生英語語感,就會逐步減少犯「中國式英語」的錯誤的機會。
Ⅲ 處理酒店投訴英語情景對話及語句都有哪些
想要處理的酒店投訴英語情景對話及語句如下:
1.
I'm sorry to hear that, madam.
聽到這件事我們真是很抱歉。
2. I'm sorry,it's the policy of our hotel. I hope you will understand.
對不起,我們店也有這個規定,希望您能理解。
3. I'm terribly sorry, madam. I'll attend to it at once.
非常抱歉,女士,我馬上就去處理。
4. Mr. Smith, we are sorry to have kept you waiting.
史密斯先生,實在對不起,讓您久等了。
5. I'm awfully sorry for that. I'll speak to the manager and he'll see to it right away.
實在對不起。我會報告給經理,他會馬上處理的。
6. Sorry, sir. I have advise you not to do so. It's against our regulations.
對不起,先生,去勸您別這樣做,這違反我們的規定。
7. I'm sorry to hear that. We do apologize for the inconvenience. I'll have the shower fixed, the tub cleaned, the floor dried and toilet items sent to your room immediately.
我很抱歉給你造成的不便。我會找人把淋浴修好的,把浴盆擦乾凈,地板擦乾,並盡快把浴室備品給您送到房間。
Ⅳ 急求一篇兩人英語對話 關於電腦投訴的
A: Excuse me, sales manager, I bought a computer from your shop a week ago and now it had several problems. B: What are the problems? A: There's no sound coming out, and when I started the computer, it goes black. B: Oh! Really! I am so sorry, I will check it carefully for those problems and, if necessary, I could replace the computer with a new one. A: Thank you, but please do fix it, I wanted this computer badly and I won't allow another one in. B: Hmmm... Let me see, your screen is broken, probably from a direct hit or strong light. Did you placed it near a direct light? A: Yes, I placed it near an open window, I didn't know I shouldn't! Would you be able to fix it? B: I suppose so, please just wait for half an hour. A: Okay, I will come back at five. B: Thank you for your patience, here's my phone number, if any problems exist on your computer, you can phone me. A: All right! Thank you! B: No problem. 夠不夠?不夠我可以加,很開心幫到你。
Ⅳ 關於商品質量投訴的英文情景對話
"where is your boss?I'll complain!"
"I am the boss. what can I do for you."
"look, this is what you have done. How dare you name yourself a laundry expert?"
"I'm so sorry!I just forget to ask my employees not to wash ropes.
"Good, but the most important thing is what I brought here is a sheet!"
Ⅵ 關於酒店投訴的英語對白
人物:經理( hotel manager),客人(guest)`
G; May I speak to the hotel manager please?
M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?
G: Hi. My name is lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.
M: I am sorry to hear that. Could you tell me exactly what it is all about?
G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.
M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.
G: Thank you for your attention in this matter .I really appreciate that.
M: Gould you give me a number that I can reach you?
G: 123-456-789
M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!bye!
G:bye!
Ⅶ help !關於投訴的英語對話…
「i wanna make a complain about my garment shrank after being drycleaned at your shop.」一般乾衣店的人都會問你之前有沒有注意到衣服上面的「washing instruction"?哪怕你沒有,你也不用怕,因為據我知道都是乾衣店的責任,在接單的時候會檢查或者問你是否注意上面的乾洗標簽? 能否乾洗?你也可以反問他們:「 im sure its your job to read all the washing instruction labels before wash?"如果他們仍然沒法給你滿意答案,你可以說「i am not happy about your service at all, can i speak to your manager? i want my compensation!" 呵呵 GOOD LUCK
Ⅷ 求英語對話一篇——酒店投訴處理,一名接待員,一名客人,投訴時經理不在酒店
客人:Hey,waiter,come here.
嘿,服務員,過來.
服務員:What is the matter,sir?
怎麼了,先生?
客人:I have a complaint.Please ask your manager here.
我要投訴,找你們經理來.
服務員:Sir,is there anything unsatisfying?
先生,有什麼地方不滿意嗎?
客人:Look at the soup,there is a fly floating over it.
看這湯,上面漂著一隻蒼蠅.
服務員:That is impossible,I have checked it carefully.
不可能啊,我仔細檢查過了呀.
客人:Anyway,I want to see your manager.
不管怎樣,我要見你們經理.
服務員:OK,I go to find our manager.
好,我去找經理.
客人:I need you give me a reasonable explanation.
我需要你們給我個合理的解釋.
服務員:We will,please wait a moment.
會的,請稍等.
Ⅸ 關於投訴的英語對話
⊙﹏⊙b汗 http://..com/question/156998258.html
Ⅹ 求幫忙寫一篇英語情景對話 關於東西有質量問題的一個投訴電話 時長3分鍾的 高分懸賞啊
Excuse me, I have some problems,can you help me?
With pieasure and what is you problme?
I bought the watch two days ago ,however, it does not work.
Does it break up or lose the power ?
It is impossible.can you repair it?I need it for my test.
Ok,we will try our best to repair it.
Thanks a lot.
好像來有點源短,你自己在擴充一下吧